Frequently Asked Questions

FAQs

About Phimosis

The foreskin is the double-layered fold of skin that covers and protects the glans (head) of the penis. It contains specialized nerve endings and mucous membranes, contributing to sexual sensation.

The foreskin has several protective and sensory functions. It keeps the glans moist and protected from friction and irritation. It is also highly sensitive and contains nerve endings that contribute to sexual pleasure.

Phimosis is a condition in adult males where the foreskin is too tight to be pulled back over the head of the penis. It can range from mild tightness to severe cases where the foreskin cannot be retracted at all (often called "pinhole phimosis").

cross section image of phimotic penis

A. Tight foreskin / Phimosis
B. Soft protected Glans
C. Pin-hole Phimosis

 

You may have phimosis if you experience difficulty retracting your foreskin, especially when the penis is erect. Common symptoms include a tight ring around the tip, pain or discomfort during erections or sexual activity, and potential hygiene issues due to trapped smegma.

There are 5 grades of uncomplicated Phimosis from extreme 'pinhole' Grade 1, to mildly tight but retractile Grade 5. Your doctor will diagnose the Phimosis grade during a physical examination.

 

1. Extreme

Extreme Phimosis

2. Severe

Severe Phimosis

3. Moderate

Moderate Phimosis

4. Mild

Mild Phimosis

5. Retractile

Rectractile Phimosis

FREE

Phimosis Free

Traditional treatment for adult phimosis is circumcision. However, many men prefer conservative, non-surgical options that preserve the foreskin. These include topical corticosteroid creams and the Novoglan device, a foreskin tissue expander that provides a clinically proven, non-invasive alternative to surgery.

Adult phimosis can be caused by a few factors. It may be primary (congenital), meaning the foreskin has always been tight. It can also be secondary (acquired) due to conditions like balanitis xerotica obliterans (BXO), scarring from injury or infection, or chronic conditions like diabetes.

While phimosis often resolves naturally in young boys, it rarely corrects itself spontaneously in adults. Without intervention, the condition can persist or even worsen, potentially leading to complications such as pain, inflammation, and difficulty with hygiene.

Using Novoglan

Yes. Novoglan is clinically proven to be highly effective. Clinical trials* and post-marketing studies show a 90-95% success rate in achieving full or functional foreskin retraction. A two-year follow-up study confirmed that 95% of patients maintained their results with no recurrence and no need for circumcision.

* Clinical Data from Novoglan PMS 2021 Random sample of 811 patients. See peer reviewed scientific paper published in Translational Andrology and Urology journal: https://tau.amegroups.org/article/view/115945/html

Treatment involves using the Novoglan device for about 30 minutes daily for 6 weeks. The soft, medical-grade balloon device is inserted under the foreskin and gently inflated using a hand pump to apply controlled, painless pressure. This process stimulates the growth of new skin cells through mitosis, gradually and permanently expanding the foreskin.

This video is also available on YouTube with subtitles.

Novoglan uses the scientifically proven principle of skin tissue expansion. By applying gentle and consistent pressure between the foreskin and the glans, it stimulates the body to create new skin cells. This increases the surface area of the foreskin, allowing it to retract fully and naturally without surgery.

 

1. Pre treatment

Extreme Phimosis

2. Early treatment

Severe Phimosis

3. Progressive treatment

Moderate Phimosis

4. Post treatment

Mild Phimosis

Most men see significant results within 6–8 weeks of consistent daily use. More severe cases, such as pinhole phimosis, may require up to 12 weeks to achieve full retraction.

No, the Novoglan device is designed for painless at-home use. In clinical trials, 90% of participants reported no pain during treatment. Some men may experience mild, transient discomfort at the beginning, but this typically fades quickly as the skin adjusts.

No, Novoglan is effective on its own, some clinicians are now studying the combination of the device with topical corticosteroid creams to potentially enhance results and reduce treatment time. Using the Novoglan conditioning cream can also help maintain skin suppleness and reduce any minor friction.

Yes. Clinical studies show significant improvements in sexual outcomes. Before treatment, 95% of men reported pain during sexual activity. After Novoglan treatment, 80% reported mild or no pain, and none reported severe pain . Patients also reported reduced anxiety and improved sexual satisfaction.

Novoglan has an exceptional safety profile. Over 55,000 treatments have been delivered globally with zero reported adverse events. In clinical trials, transient, mild side effects like itching or discomfort were reported by only 5-15% of participants and resolved without affecting treatment.

In most cases, yes. The device is safe for use on scarred tissue. However, for best results, at least 80% of your foreskin tissue needs to be healthy. If you have significant scarring from a condition like BXO, it is best to consult with your doctor first.

You should not use Novoglan if you have an active infection, unexplained foreskin bleeding, or a very limited amount of healthy foreskin tissue.

Orders & Shipping

Yes, we offer free shipping on any order of AUD $101 +.

Absolutely. Your privacy is important to us. All orders are shipped in plain, unmarked packaging with no indication of the contents or the sender.

Shipping times vary depending on your location. Once your order is dispatched, you will receive a confirmation email with tracking information so you can monitor its progress.

You can check the status of your order at any time by logging into your account on our website or by using the tracking link provided in your shipping confirmation email.

We process orders quickly to ensure fast delivery. Please contact our customer service team immediately if you need to make a change. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.

We stand behind the quality of our products. If you are not completely satisfied, please refer to our official Refunds & Returns policy for detailed information on eligibility and the process for returning an item.

Accounts & Customer Service

We are here to help. If you have a question that was not answered here, email us at novoglan.customer-service@novoglan.co, or send us a message via our contact form.

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